Data Protection (GDPR) and Confidentiality
When we work together I collect personal information from you to help me provide safe and effective therapy. In handling this information, I am bound by two sets of rules, the General Data Protection Regulations (GDPR) and my professional body’s code of ethics. This page will explain how these affect the way I work.
If you have questions about any of this, please discuss them with me before booking a session, or at a session you have already booked.
Protecting your personal information
In most cases, the information about you that I collect comes from you, via an email, phone call, online form or during our face-to-face sessions.
I use your personal data in the following ways
You have no legal requirement to share any information with me, but if you do not do so I will not be able to work with you.
The categories of data/information I collect include: your name and contact details, your medical history, your family situation and support network, the nature of your employment, your hobbies and interests, your lifestyle, and details of the problem you’d like me to help with. These details are necessary to provide you with safe and effective therapy. I am the only person who has access to your information unless
I keep the information you give me for seven years, which is the length of time required by my professional body and my insurance company. After this time it is shredded and disposed of securely.
You have rights over the information I hold about you. These are
You can withdraw your permission for me to use your information at any time, this means ending your therapy.
You have a right to complain to the ICO if you have any problem with the way I store or use your data, or if you do not think your rights are being respected.
My Professional Body
The National Hypnotherapy Society ask me to keep the information you give me private and confidential unless one of the following applies:
These exceptions to the confidentiality rule come under a provision called the ‘Duty of Care’.
My Code of Ethics also allows me to share anonymous case histories verbally or in hypnotherapy publications for the purposes of supervision or training. Anonymous means your personal details are removed and small details about your situation are changed so that you could never be recognised.